Privacy policy

Soothing Lotus

JoyRush DBA Soothing Lotus

Effective Date: 2/12/2026

Soothing Lotus, operated by Joy Rush LLC (“Company,” “we,” “us,” or “our”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://soothinglotus.com/ (the “Site”) or make a purchase through the Site.

By using the Site, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use the Site.

1. INFORMATION WE COLLECT

1.1 Information You Provide Directly

When you place an order, create an account, or contact us, we may collect:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely through third-party processors)

  • Date of birth or age verification data

1.2 Information Collected Automatically

When you visit the Site, we may automatically collect:

  • IP address and general location data

  • Browser type and operating system

  • Pages viewed and time spent on the Site

  • Referring URLs

  • Device identifiers and cookie data

1.3 Information from Third Parties

We may receive information from third-party service providers, including age verification services, payment processors, and shipping carriers, to fulfill your orders and verify eligibility.

2. HOW WE USE YOUR INFORMATION

We use the information we collect to:

  • Process and fulfill orders

  • Verify customer age and eligibility

  • Send order confirmations, shipping updates, and customer service communications

  • Manage subscriptions and recurring billing

  • Detect, investigate, and prevent fraud or policy abuse

  • Comply with legal and regulatory obligations

  • Improve the Site and our products

  • Send marketing communications (where you have opted in)

3. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to enhance your experience on the Site. You may control cookie settings through your browser; however, disabling cookies may affect Site functionality.

We do not sell personal information to third parties for their own marketing purposes.

4. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. We may share your information with:

Service Providers: Third-party vendors who assist with payment processing (including Alternative Horizons), age verification, shipping, email communications, and analytics, solely as necessary to provide services to you.

Legal Compliance: We may disclose information when required by law, regulation, legal process, or governmental request.

Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Protection of Rights: We may disclose information to protect the rights, property, or safety of the Company, our customers, or others.

5. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

6. DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

7. CALIFORNIA RESIDENTS — YOUR PRIVACY RIGHTS (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (“CCPA”):

Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you.

Right to Delete: Request deletion of personal information we have collected, subject to certain exceptions.

Right to Opt-Out: We do not sell personal information. No opt-out is required.

Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To submit a request, contact us at: Info@JoyRushTHC.com

We will respond to verified requests within 45 days.

8. CHILDREN’S PRIVACY

Our Site and Products are intended solely for individuals 21 years of age or older. We do not knowingly collect personal information from individuals under 21. If we become aware that we have inadvertently collected information from a person under 21, we will delete it promptly.

9. THIRD-PARTY LINKS

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Continued use of the Site following any update constitutes your acceptance of the revised policy.

11. CONTACT US

If you have questions or concerns about this Privacy Policy, please contact:

Soothing Lotus / Joy Rush LLC

7500 Golden Triangle Dr, Ste. B07

Eden Prairie, MN 55344

Email: Info@JoyRushTHC.com


These statements have not been evaluated by the FDA. Products are not intended to diagnose, treat, cure, or prevent any disease. Products contain <0.3% Delta-9 THC, compliant with the 2018 Farm Bill. Consult a healthcare provider before use if pregnant, nursing, taking medications, or have medical conditions. Use responsibly.