Shipping policy

JoyRush DBA Soothing Lotus

Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Domestic Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout.
We offer the following shipping options:

Standard Shipping (3–7 business days)
Express Shipping (1–3 business days)

International Shipping
The Company ships only to U.S. jurisdictions where hemp-derived THC products are permitted at the time of sale.

How do I check the status of my order?
When your order has shipped, you will receive an email with a tracking number you can use to check its status. Please allow 24–48 hours for the tracking information to become available.

Shipping Delays
While we do our best to ensure timely delivery, please understand that shipping delays can occasionally occur due to weather, customs, or other unforeseen circumstances.

Contact Us
If you have any further questions, please contact us at customerservice@soothinglotus.com or 1-866-346-7170